Learning Objectives / Competencies:

The students are able to understand the impact of business processes on the success of a company. The focus is on the one hand on how processes are influenced by aspects of business and ecological sustainability through a company's sustainability goals and ecological key figures and on the other hand by selected digital technologies such as apps, chatbots, artificial intelligence, blockchain, cloud, etc.

• Professional competence: Students understand the topic of business processes and how they are being changed by aspects of business sustainability and by digital innovations. They learn the importance and facets of business process management from the basics to optimization. They know the impact and interplay of sustainability and increasing digitalization on business process innovations. They will be able to model processes, implement them using a workflow management system and analyze them with process mining.
• Methodological competence: Students gain a comprehensive insight into the portfolio of business process management tools; they use interviews to learn more about a current and future process, but they also acquire knowledge of IT tools to model, analyze and optimize processes. "Good practice" procedures serve as support.
• Self-competence: Students must independently implement a concept in a specific industry/enterprise sector based on a digitization innovation. They work independently on problems from business management areas with the help of relevant models and, if necessary, suitable software to develop suitable process models from this. In this way, the subject content is adequately verbalized and can be used in corresponding specialist discussions with company representatives.
• Social competence: They work in small teams to collaboratively address issues to also generate shared responsibility and a willingness to develop among team members.

• Business process identification
• Business process analysis and design (e.g. simulation, process mining)
• Business process modeling with BPMN
• Optimization methods for business processes (considering digitalization and sustainability)
• (Sustainability) key performance indicators and business process controlling/reporting
• Sustainability in value chains
• Impact and interplay of sustainability and increasing digitalization on business process innovations
• Digital sustainable business process innovations
• Consulting methods and approaches

• Case studies
• Group work and self-study
• Group and individual presentations
• Presentations/Exercises
• Guest speakers
• Learning Lab PMF (Process Management Fundamentals), Learning Lab Process Mining and Learning Labs on digital topics
• Ev. field trip

• Aalst, W. M. P. van der (2016): Process Mining: Data Science in Action. 2nd ed. 2016. New York, NY: Springer.
• Becker, J., (2012). Prozessmanagement, 7. Aufl., Springer Gabler, Berlin
• Freund, J. (2010): Praxishandbuch BPMN 2.0, 2. Aufl., Hanser, München
• Gadatsch, A. (2012) Grundkurs Geschäftsprozess-Management, 7. Aufl., Springer Vieweg, Wiesbaden.
• Grambow, G., Oberhauser, R. and Reichert, M. (eds) (2017) Advances in Intelligent Process-Aware Information Systems. Cham: Springer International Publishing (Intelligent Systems Reference Library
• Grosskopf, A., Decker, G. and Weske, M. (2009) The process: business process modeling using BPMN. Meghan Kiffer Press.
• Grover, V. and Markus, M. L. (eds) (2008) Business Process Transformation. M.E. Sharpe.
• Hanschke, I. (2012): Strategisches Prozessmanagement - einfach und effektiv. Hanser, München.
• Modig, N. (2012) This is Lean: resolving the efficiency paradox. Stockholm: CENTRAL BOOKS.
• Rosa, M. L. (2015) ‘Interview with Michael Rosemann on “The Role of Business Process Management in Modern Organizations”’, Business & Information Systems Engineering, 58(1), pp. 89–91
• Schmelzer, H.; Sesselmann, W. (2013): Geschäftsprozessmanagement in der Praxis, Hanser
• vom Brocke, J. and Mendling, J. (eds) (2018) Business Process Management Cases. Cham: Springer International Publishing (Management for Professionals).
• Vom Brocke, Seidel, Recker: Green Business Process Management, Springer, 2012
• Vom Brocke, J. and Schmiedel, T. (eds) (2015) BPM - Driving Innovation in a Digital World. Cham: Springer International Publishing (Management for Professionals). Wang, P. (2008) ‘Whatever Happened to Business Process Reengineering?’, in Grover, V. and Markus, M. L., Business Process Transformation. M.E. Sharpe, pp. 23–40.