Learning outcomes / skills
Professional competencies
After successful completion of this module, students will have:
• in-depth understanding of the impact of culture, particularly in the fields of leadership, communication and negotiation
• critical understanding of leading models in cross-cultural management and negotiation
• insight into how to hire, build and motivate teams across cultures
• the skills to identify, avoid and resolve potential sources of culturally-based misunderstanding and/or conflict
Technical competencies
After successful completion of this module, students will be able to:
• evaluate and continually develop their own cross-cultural and communication skills for effective negotiation
• anticipate and address the cultural impact on business behaviours, processes and values
• evaluate, compare and present cross-cultural business models and approaches in English in academic and professional contexts
Personal competencies
After successful completion of this module, students will be able to:
• reflect on and contribute to international and cross-cultural dialogue and co-operation
• evaluate and develop their own cross-cultural communication skills specifically
Social competencies
After successful completion of this module, students will have the resources to:
• interact appropriately and effectively in culturally diverse business environments
• communicate appropriately in international academic and business settings
• identify and implement strategies to develop synergies and co-operation
Contents
• The future of work: trends and new work 4.0
• Cross-cultural employee motivation
• Global staffing, interviewing, selection
• International assignments and ex/re-patriate management
• Leadership skills in an intercultural context
• International negotiations

Methods of Teaching and Learning:
• Interactive seminar
• Weekly assignments
• Independent study and research
• Group work
Literature:
Literature and resources will be provided at the beginning of the course.